 | | |
|
jhubbs
Cruiser Fan
Posted: Apr 26, 2003, 11:51 AM
Post #1 of 19
(749 views)
Shortcut
|
|
CD Changer "CD ERROR"
|
Can't Post
|
|
I've had a 2003 PT Cruiser GT for not quite a month.
Yesterday morning, a CD finished playing and then everything stopped. I heard the mechanism shuffle around few times and then the words CD ERROR appeared in the display. From that point on, the stereo acted as though it had no CD capability anymore - the MODE button would only switch between AM and FM. After I start the car, some of the time it will go into CD mode and make its CD shuffling noises, only to quit and go back to playing the radio.
There was nothing wrong with any of the CDs (no peeled labels, no "mini" CDs).
When I called the dealer, I asked if there were any kind of "master reset" procedure and he knew of none. When I asked about temporarily disconnecting the battery, he said that I'd have to bring it to them to enter a code into the stereo to get it to run again. I asked how come I didn't get a code when I bought the car, but he said something about it voiding the warranty for me to disconnect the battery. I figured I could also try pulling the fuse, but that would probably lead to having to get the dealer to re-enter that code.
Anyway, I wasn't terribly satisfied with this story, especially since I just got the car back after having it with them for a week on account of a defective belt tensioner. Can anyone help me out with this situation or has anyone had a similar experience?
- Jeff
----------
|
|
Posts: 5 | From: N/A
| Registered: Apr 26, 2003, 8:19 AM
|
|
| |
|
MX-5
Cruiser Addict
Posted: Apr 26, 2003, 3:08 PM
Post #2 of 19
(741 views)
Shortcut
|
Re: [jhubbs] CD Changer "CD ERROR"
|
Can't Post
|
|
Your dealer is full of it!
Have them refer to pages 117-119 of the 2003 Body Diagnostic Procedures manual.
(they are required by Mopar to have this manual)
There are no lock codes for the PT radios!
There are diagnostic trouble codes to read and erase.
The only fix per the manual is to replace the radio. You should ask them to order one in for you prior to your appointment. Otherwise, you will have to wait.
I would love to get that kind of feedback from a service writer! As a career mechanic and electronics specialist, I would eat him alive.
----------
|
|
Posts: 860 | From: South Bend, IN
| Registered: Nov 19, 2000, 12:00 AM
|
|
| |
|
FloweryBranchCruiser
Cruiser Veteran
PT Cruiser Club Member
Posted: Apr 26, 2003, 4:29 PM
Post #3 of 19
(737 views)
Shortcut
|
|
Re: [jhubbs] CD Changer "CD ERROR"
|
Can't Post
|
|
Gee, you stole all my fun. I was going to give the very technical response--It's broke, they need to fix it.
Good luck, Jeff. Youve come to the right place to get good answers (not from me, mind you).
----------
PTCC Georgia Director
Member of PTOC, PTE, NCPTC, LWOC, PT Old Timers Club
2004 PToholicsAnonymous "Most Obsessed"
See our calendar of events at http://ga.ptcruiserclub.org/georgia/events.htm
See my pics at http://www.imagestation.com/album/?id=4292469427
|
|
Posts: 2321 | From: Jefferson, GA, US
| Registered: Aug 7, 2000, 12:00 AM
|
|
| |
|
jhubbs
Cruiser Fan
Posted: Apr 26, 2003, 7:04 PM
Post #4 of 19
(729 views)
Shortcut
|
|
Re: [MX-5] CD Changer "CD ERROR"
|
Can't Post
|
|
That's good to know, thank you for the information. I just hope I don't have trouble getting the eaten CDs back.
----------
|
|
Posts: 5 | From: N/A
| Registered: Apr 26, 2003, 8:19 AM
|
|
| |
|
badssus
Cruiser Fan
Posted: Apr 29, 2003, 6:14 PM
Post #5 of 19
(701 views)
Shortcut
|
|
Re: [jhubbs] CD Changer "CD ERROR"
|
Can't Post
|
|
I hope you do not have a cd-r in the cd player! The owners manual tells you not to play these in the player. Technically, you could be charged to replace the radio but I think you can slide by that.!!
----------
Daimler Chrysler Gold certified Tech (2002). ASE certified Parts specialist. Kia Certified Technician. 7 ASE Automotive certifications. Hopefully soon to be an ASE certified Service Consultant and ASE Master Tech (pending May 2003 test results). In process of starting a PT Cruiser Club chapter.
|
|
Posts: 7 | From: Columbia
| Registered: Apr 18, 2003, 4:42 PM
|
|
| |
|
jhubbs
Cruiser Fan
Posted: Apr 29, 2003, 7:04 PM
Post #6 of 19
(695 views)
Shortcut
|
|
Re: [badssus] CD Changer "CD ERROR"
|
Can't Post
|
|
My owner's manual says no such thing. I have the "sales code RBQ" unit and the only prohibitions in the manual are to only use the 12cm CDs (as opposed to the 8cm "mini" CDs) and not to use paper or tape labels in the discs. The unit handles CD-Rs with no problems and it does have one trapped inside it, but the unit was not playing the CD-R when it failed. Instead, it had gotten to the end of a prefab CD's last track and should have repeated it at the start of track 1 when it failed.
Your manual and/or stereo must be different thatn mine.
----------
|
|
Posts: 5 | From: N/A
| Registered: Apr 26, 2003, 8:19 AM
|
|
| |
|
kwoozn
Cruiser Addict
Posted: Apr 29, 2003, 10:11 PM
Post #7 of 19
(691 views)
Shortcut
|
Re: [jhubbs] CD Changer "CD ERROR"
|
Can't Post
|
|
WOW! Voids the warranty if you disconnect the battery? I did not know that! Sounds kinda funny, since just about everything you do, you are suppoe to disconnect it! Quite a dealer you have there! Good luck!
Cruise on! kwoozn.... 
----------
|
|
Posts: 514 | From: Kansas
| Registered: Nov 29, 2001, 12:00 AM
|
|
| |
|
jhubbs
Cruiser Fan
Posted: Apr 30, 2003, 3:31 AM
Post #8 of 19
(690 views)
Shortcut
|
|
Re: [kwoozn] CD Changer "CD ERROR"
|
Can't Post
|
|
At this point, I take everything the guy said with a grain of salt.
----------
|
|
Posts: 5 | From: N/A
| Registered: Apr 26, 2003, 8:19 AM
|
|
| |
|
badssus
Cruiser Fan
Posted: May 3, 2003, 7:59 AM
Post #9 of 19
(666 views)
Shortcut
|
|
Re: [jhubbs] CD Changer "CD ERROR"
|
Can't Post
|
|
jhubbs,
I was wrong, it may not say it in the owners manual, but TSB 08-11-00 states:
Some recordable CD media such as CD-R and CD-RW, may not comply with the standard CD format used in automotive CD players. When these CD's are used, customers may encounter error messages, skipping, or delaminating of the labels, which can cause an eject failure. It is important to question whether these kinds of CD media are bieng used. When customers encounter these symptoms, check the system with a known playable CD. Explain that the media may not be compatable with some automotive CD players. Replacing or exchanging the CD player will not address these issues.
Some service managers may use this as an advantage to get YOU to pay for a replacement radio or diag. I am not familiar with warranty policies, but I would have to say this is wrong. This TSB is for INFORMATION ONLY. I am sure with enough hooting and holering, this could be avoided.
Just my 2 cents
----------
Daimler Chrysler Gold certified Tech (2002). ASE certified Parts specialist. Kia Certified Technician. 7 ASE Automotive certifications. Hopefully soon to be an ASE certified Service Consultant and ASE Master Tech (pending May 2003 test results). In process of starting a PT Cruiser Club chapter.
|
|
Posts: 7 | From: Columbia
| Registered: Apr 18, 2003, 4:42 PM
|
|
| |
|
jhubbs
Cruiser Fan
Posted: May 3, 2003, 9:10 AM
Post #10 of 19
(665 views)
Shortcut
|
|
Re: [badssus] CD Changer "CD ERROR"
|
Can't Post
|
|
As I said, it was playing an ordinary CD when it failed, and it has been playing CD-Rs with no problems. Anyway, I took it to the dealership and they've ordered a new stereo. Unfortunately, they wouldn't order one on my say-so regardless of what the Body Diag manual says.
----------
|
|
Posts: 5 | From: N/A
| Registered: Apr 26, 2003, 8:19 AM
|
|
| |
|
WyoGal
Cruiser Fan
Posted: Dec 28, 2007, 11:28 AM
Post #11 of 19
(410 views)
Shortcut
|
|
Re: [jhubbs] CD Changer "CD ERROR"
|
Can't Post
|
|
Hello there,
I searched and found this thread after experiencing the same problem with my GT 2003 CD Changer. I think I was playing one of the CD's that my daughter made me. At first I got the error message but now nothing. The mode button doesn't recognize my cd player at all. I am hoping that there was a resolution to this problem and someone can tell me what I need to do at this point. I am really bummed. My rear right hand door won't unlock from the inside either. The only things that have gone wrong with my sweet beloved PT. Thanks for all your help here.
Linda
----------
Linda
|
|
Posts: 37 | From: Wyoming
| Registered: Jun 18, 2006, 8:45 PM
|
|
| |
|
JCKID
Cruiser Buff
PT Cruiser Club Member
Posted: Dec 28, 2007, 5:04 PM
Post #12 of 19
(388 views)
Shortcut
|
|
Re: [WyoGal] CD Changer "CD ERROR"
|
Can't Post
|
|
WyoGal,
As far as your right rear door goes. if you open the door
all the way and look near the latch opening you will see another
opening with a little lever. make sure this lever is down.this is called
a child lock. It will be labled as such. then try the door again.
If your radio ate your cd and will not release. best to sent
out and have it removed. it may or may not be covered, but its no
good that way. it very well could have been a bad cd. who knows!
Good Luck!!
JCKID
----------
|
|
Posts: 83 | From: Jeff City, MO
| Registered: Dec 24, 2005, 4:05 PM
|
|
| |
|
WyoGal
Cruiser Fan
Posted: Dec 29, 2007, 7:23 AM
Post #13 of 19
(366 views)
Shortcut
|
|
Re: [JCKID] CD Changer "CD ERROR"
|
Can't Post
|
|
Thanks, JCKIDD! This site is wonderful!!!
----------
Linda
|
|
Posts: 37 | From: Wyoming
| Registered: Jun 18, 2006, 8:45 PM
|
|
| |
|
wa9zug
Cruiser Fan
Posted: Dec 30, 2007, 7:41 PM
Post #14 of 19
(337 views)
Shortcut
|
|
Re: [WyoGal] CD Changer "CD ERROR"
|
Can't Post
|
|
Hey guys, I know I am a new kid here, but why can't you remove the AM/FM/CD player, disassemble it, and pull out the flakey CD?
----------
|
|
Posts: 19 | From: N/A
| Registered: Dec 20, 2007, 7:22 PM
|
|
| |
|
iandux
Cruiser Fan
PT Cruiser Club Member
Posted: Jan 1, 2008, 6:40 AM
Post #15 of 19
(317 views)
Shortcut
|
|
Re: [jhubbs] CD Changer "CD ERROR"
|
Can't Post
|
|
Quote:
When I called the dealer, I asked if there were any kind of "master reset" procedure and he knew of none. When I asked about temporarily disconnecting the battery, he said that I'd have to bring it to them to enter a code into the stereo to get it to run again. I asked how come I didn't get a code when I bought the car, but he said something about it voiding the warranty for me to disconnect the battery. I figured I could also try pulling the fuse, but that would probably lead to having to get the dealer to re-enter that code.
Anyway, I wasn't terribly satisfied with this story, especially since I just got the car back after having it with them for a week on account of a defective belt tensioner. Can anyone help me out with this situation or has anyone had a similar experience?
- Jeff
The dealer might be correct, as on my 2001 LE (admittedly a UK version), the owners manual, page 59, says:
"Radio Security Code
The radio is equipped with an anti-theft feature which requires that a four digit code number be entered whenever the power supply is interrupted (such as a disconnected battery). The four digit code can be found on the last page of this manual. Please remove this page from the manual and store it in a safe place outside of the vehicle.
To enter the code, turn the key to the ON or ACC position and presss the ON/VOL control. The word CODE will appear on the display. Enter your four digit code by pressing the appropriate preset buttons in sequence. Your radio is now ready for basic operation.
If an invalid code is entered into the radio, the radio will allow two more attempts. After a third attempt at entering an invalid code, the radio will go into a lockup mode. This is to prevent continuous attempts at entering the wrong code until the correct code is found.
Once a radio is in this lockup mode, it must be in a state where battery and ignition voltage are applied, and the radio is ON for approximately 30 minutes. During this time, the display will say WAIT"
I don't know if this is particular to export models only, but hope it might shed some light on the situation.
----------
Too old to die young
|
|
Posts: 16 | From: Lancashire, UK
| Registered: May 7, 2007, 3:55 PM
|
|
| |
|
LeoCruiser
Cruiser Expert
PT Cruiser Club Member
Posted: Jan 1, 2008, 4:06 PM
Post #16 of 19
(303 views)
Shortcut
|
|
Re: [WyoGal] CD Changer "CD ERROR"
|
Can't Post
|
|
I tend to agree with what badssus posted about the TSB. One time I tried to play an MP3 CD and my stereo displayed "CD error" and spit the CD back out. I think that only happened a couple of other times with a CD-RW and a "Dual Disc." My stereo is still working even after trying to use those disks. Well, anyway lately I have been using an MP3 player (not an iPod) with a FM transmitter to listen to music.
Take Care
----------
 
"I rate enthusiasm even above professional skill."
-Ed Appleton
My PT:
http://www.ptcruiserclub.org/...ut14831/gallery1.htm
2002 Steel Blue
Classic Edition
|
|
Posts: 290 | From: N/A
| Registered: Jul 3, 2007, 8:23 PM
|
|
| |
|
WyoGal
Cruiser Fan
Posted: Jan 5, 2008, 8:17 AM
Post #17 of 19
(268 views)
Shortcut
|
Re: [jhubbs] CD Changer "CD ERROR"
|
Can't Post
|
|
Well, I am so excited. I just had to come back and tell you guys the good news. Yesterday my hubby and I hopped in my little PT to go for our walk at the mall and it was the oddest thing. The temperature was 47 degrees. We have not seen temps above freezing for over three weeks.
For some reason I reached over and pushed on of the cd buttons even though I knew it didn't work and low and behold... the cd changer started playing! I quickly retrieved all of my Christmas CD's that I had loaded into the player right after Thanksgiving and lovingly put them back into their holders. I was so afraid that my player had chewed them up and swallowed them forever! LOL Anyway... when I pulled out the CD 1 it was a mess. It was a cd that was homemade and the label was all puffy and curled up so I think that was the original culprit that caused the CD ERROR in the first place but I am not sure why the player eventually quit playing entirely.
As I stated in my previous post the system would not even recognize the changer at all and would only show that I had an FM or AM radio. I am just glad that it works now. We had called our warranty people and I would have had to pay a $100 deductible to get it fixed so now I am $100 richer. I sure am wondering if the problem had something to do with the cold.
Thanks for all your support and help.
Happy New Year!
----------
Linda
|
|
Posts: 37 | From: Wyoming
| Registered: Jun 18, 2006, 8:45 PM
|
|
| |
|
i_like_retro
Cruiser Expert
Posted: Jan 5, 2008, 3:15 PM
Post #18 of 19
(262 views)
Shortcut
|
|
Re: [WyoGal] CD Changer "CD ERROR"
|
Can't Post
|
|
You said that the label was warped... Is this one of those print and stick sort of labels? If so, don't use them in a car's cd player any more. The temperature changes as well as humidity changes inside of a car cause these types of labels to seperate from the cd. When they seperate, they have a tenancy to jam mechanisms (like the one used to eject the disc ).
Say "NO" to cd stompers!!
Glad you got your CDs back! I bet your changer works fine now!
-Ray
----------
|
|
Posts: 234 | From: Cedar Hill, MO
| Registered: Apr 18, 2007, 11:35 PM
|
|
| |
|
vanillarag
Cruiser Fan
PT Cruiser Club Member
Posted: Jan 5, 2008, 5:17 PM
Post #19 of 19
(254 views)
Shortcut
|
|
Re: [WyoGal] CD Changer "CD ERROR"
|
Can't Post
|
|
Hi Linda
The system in my '06 Convertible is the factory AM/FMS/Cassette/CD-6 changer. Shortly after I got the car I put just one CD in, it played fine, but would not eject it. I tried every combination of button commands and it would not push it out. I added 5 more CD's, played them all in sequence then tried for ejecting and now all 6 are captive! I took it to my dealer. they removed the unit, opened the unit and handed me back my CD's, all in fine shape, and ordered me a new radio. This happened two more times (3 radios) and finally on my 4th radio now it's working fine. The cassette function has always worked OK as has the radio, clock, etc. There was no charge and no hassle for the experience. Defective units were returned to the regional Chrysler parts depot and not sent to a local car radio repair shop
Paul
----------
|
|
Posts: 10 | From: San Francisco
| Registered: Nov 16, 2007, 8:23 PM
|
|
| |
| |
|
|
|
Product Reviews |
 |
|
MAIN
SEARCH
WHO'S
LOG 
