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kathie
Cruiser Fan
Posted: Apr 8, 2008, 12:40 PM
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California Cruisers troubles
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How many of you have had dealings with Southern California Cruisers (PT BOB)?
I have had nothing but trouble with him from the first day I ordered parts. Excuse after excuse why the parts took months to receive and then when I did they were wrong! After almost a year of trying to get a refund I am now in the process of filing my case in the small claims court in San Bernardino (I live in Wisconsin), I have filed complaints with the BBB (his rating with them is an F) in CA, also with the Federal Trade Commission. If anyone of you have had these problems with this company I highly suggest you contact the above and file a complaint. I know I have heard alot of complaints from both PT Cruiser and HHR owners about he joker. He needs to be stopped from doing business the way he does.
Here are the links for any complaints:
www.ftc.gov
http://www.labbb.org/BBBWeb/Forms/Business/CompanyReportPage_Expository.aspx?Compa nyID=13175618
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(This post was edited by kathie on Apr 8, 2008, 3:31 PM)
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Posts: 7 | From: Wisconsin
| Registered: May 24, 2007, 6:52 AM
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Cruiser RN
Cruiser Veteran
PT Cruiser Club Member
Posted: Apr 8, 2008, 3:49 PM
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Re: [kathie] California Cruisers troubles
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 Hi Cathy.Welcome to the PTCC and cruising from Mike and Ginny Casabianca.Too bad you didn't ask us before dealing with California Cruisers.He has screwed many of our membership over the years and we would have told you to avoid him like the Plague.Notice the name is Southern California Cruisers now,it is probably to throw off some people into believing they are dealing with a seperate entity.You can put a pig in a tuxedo,but in the end it is still a pig.......Good luck trying to get your $$ back and God Bless.........Mike
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Mike Casabianca
His: 2001 Black LE with Auto Transmission, BullDog Signs Flames, WeatherTec wind deflectors, cargo area mat, PT trash can, PT valve stem caps and Dart's coldair intake, chrome tail and headlight bezels, chrome bumper inserts, chrome license plate pillow, chrome fender trim, 1940's retro chrome on front and back fenders, door spears, chrome hatch door trim, chrome gas door, brushed chrome door sills, billet door pins, custom "BlueHaze" dash mat, MRK Group lugnut covers, dome light trim, etc. and the chrome goes on......
Hers: 2003 Patriot Blue Woody with Automatic Transmission, Bulldog Signs Eeyore, Cargo area mat, WeatherTec wind deflectors, PT valve stem caps, PT trash can, "BlueHaze" custom dash mat, and chrome tailpipe extension, "Old School" wood shifter knob, wood and chrome door pins, MRK Group interior knob and switch covers, door surrounds, and dome light trim, chrome door surround trim, white eeyore window decals, smoothie hub cap, wood eeyore plaques ....and the Wood goes on
http://community.webshots.com/user/mdcvmvc
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Posts: 2281 | From: Yonkers, New York
| Registered: Aug 21, 2002, 12:00 AM
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kathie
Cruiser Fan
Posted: Apr 8, 2008, 4:43 PM
Post #3 of 13
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Re: [Cruiser RN] California Cruisers troubles
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I wish I would have known also.
He cannot remember from one day to the next what we emailed each other. I will fly to CA for small claims and do whatever I have to do whether it be garnish, attach bank accounts, leins.
I will get my money back if I win (don't see how I will lose, I have about 50-60 pages of emails, receipts) I will also be asking the court to be reimbursed for airfare, hotel and car rental.
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Posts: 7 | From: Wisconsin
| Registered: May 24, 2007, 6:52 AM
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Cruiser RN
Cruiser Veteran
PT Cruiser Club Member
Posted: Apr 8, 2008, 5:27 PM
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(484 views)
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Re: [kathie] California Cruisers troubles
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I wish you lots of luck and I hope you stick it to him.It is good you will be attending the proceedings in person because you are going the extra mile to recover.All the best and God Bless.......Mike
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Mike Casabianca
His: 2001 Black LE with Auto Transmission, BullDog Signs Flames, WeatherTec wind deflectors, cargo area mat, PT trash can, PT valve stem caps and Dart's coldair intake, chrome tail and headlight bezels, chrome bumper inserts, chrome license plate pillow, chrome fender trim, 1940's retro chrome on front and back fenders, door spears, chrome hatch door trim, chrome gas door, brushed chrome door sills, billet door pins, custom "BlueHaze" dash mat, MRK Group lugnut covers, dome light trim, etc. and the chrome goes on......
Hers: 2003 Patriot Blue Woody with Automatic Transmission, Bulldog Signs Eeyore, Cargo area mat, WeatherTec wind deflectors, PT valve stem caps, PT trash can, "BlueHaze" custom dash mat, and chrome tailpipe extension, "Old School" wood shifter knob, wood and chrome door pins, MRK Group interior knob and switch covers, door surrounds, and dome light trim, chrome door surround trim, white eeyore window decals, smoothie hub cap, wood eeyore plaques ....and the Wood goes on
http://community.webshots.com/user/mdcvmvc
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Posts: 2281 | From: Yonkers, New York
| Registered: Aug 21, 2002, 12:00 AM
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i_like_retro
Cruiser Expert
Posted: Apr 8, 2008, 5:37 PM
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Re: [kathie] California Cruisers troubles
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I'm sorry you got taken by this theif. I've heard many, many, many horror stories about PT Bob. I don't see how he is still allowed to do business. What good is the BBB if there are no repercusions for having a low score?! There's no way I can look at every business I work with, I'd be on their site all day!
Good luck, I hope you take him to the ringer!
-Ray
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Posts: 239 | From: Cedar Hill, MO
| Registered: Apr 18, 2007, 11:35 PM
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kathie
Cruiser Fan
Posted: Apr 8, 2008, 7:52 PM
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Re: [i_like_retro] California Cruisers troubles
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Thanks everyone for the support
I think everyone who has ever been burned by PT Bob should file a complaint with www.ftc.gov so that they can investigate his dealings and shut him down for good!
I bet he has burned alot of people out of thousands of dollars.
This is the response I got from the Federal Trade Commission:
Thank you for contacting the Federal Trade Commission. We entered the information you provided into our shared law enforcement data base. We share this data base with Federal, State and Local law enforcement agencies. Attached is your electronic response, which includes your reference number. Any enclosures can be found at www.ftc.gov under Consumer Protection and Consumer Information section.
Information from consumers like you helps Federal, State and Local authorities investigate possible illegal practices and enforce our laws. Someone from the Federal Trade Commission or another law enforcement agency may contact you if they need additional information to help them in an investigation.
Please visit the FTC's web page, www.ftc.gov, to get free information to help you avoid costly consumer problems.
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Posts: 7 | From: Wisconsin
| Registered: May 24, 2007, 6:52 AM
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eldersptgt
Cruiser Expert
Posted: Apr 9, 2008, 4:50 PM
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Re: [kathie] California Cruisers troubles
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HI. you met Bob too huh? I had the same experiance w/ him. I ordered an intake for my PT from him and 6 weeks later he hadn't even called to say hey i dont have the intake. and that was only after i called once a day for 2 weeks stright to get my money back! Do Not Ever do Business w/ him.
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04 "SRT-4" PT Cruiser w/ AutoStick (in Sea Mist Green, 1 of 146) Stage 1, Mopar BOV, MagnaFlow 2 1/2 cat back exhaust, MSD black 8.5mm wires, Stock Champion Plugs gapped at .035, S&B Cold air intake, H&R sport springs, Progress 27mm front sway bar, Energy Suspension motor mount inserts, 06' tail lights, 06' Hood emblem, T-handle on rear glass, SRT-4 badges, factory chrome accent group, chrome door cups, 8" Mopar sub, ClearBra. 205/50ZR17 Sumitomo HTRIII tires
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Posts: 343 | From: El Dorado Hils, Ca
| Registered: Jun 15, 2007, 6:33 AM
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SmittysPT
Cruiser Veteran
PT Cruiser Club Member
Posted: Apr 10, 2008, 6:50 AM
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Re: [kathie] California Cruisers troubles
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This is the same story about the great and mighty Bob since he started. I won't go into it other than to say that everyone needs to stay away from him. Sorry you had trouble and you won't have these kinds of problems with other suppliers..... Bob's just a prick and will screw you every chance he can.
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Jack Smith (Smittys PT)
Webmaster
Colorado Cruiser Club
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Posts: 2780 | From: Colorado Rockies
| Registered: Mar 22, 2001, 12:00 AM
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ptgrotje
Cruiser Buff
Posted: Apr 10, 2008, 9:22 AM
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Re: [SmittysPT] California Cruisers troubles
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Me too had ordered something at California Cruisers and never received it. Because I payed by Paypal, they made sure I got my money back!
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www.blackcruiser.nl
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Posts: 90 | From: The Netherlands
| Registered: Oct 17, 2003, 5:55 AM
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im4cruisn
Cruiser Expert
Posted: Apr 11, 2008, 5:07 AM
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Re: [kathie] California Cruisers troubles
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kathie....I'm sorry you've fallen into the grasp of GotYourMoney' Bob. I've been around since the beginning, and his theiving way of doing business has not been put to a stop, and maybe his time will come one of these days.
Thanks for your diligence, and I hope you can recover some of your costs.
He drove from LA to Laughlin, just to put his flyers on PT's at the River Run in March. Needless to say, the paper recycling bin was a little bit fuller after we saw what he and his butt buddy were doing...
Pass the word NOW!! Don't do business with him!! If anyone needs that kind of stuff done, go to PTeaser or one of the other guys. They may cost a little more, but Bobo's promise of lower prices comes at a price, a high price.
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Posts: 286 | From: high plains of NM
| Registered: Aug 30, 2005, 12:29 PM
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kathie
Cruiser Fan
Posted: Apr 11, 2008, 5:58 AM
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Re: [im4cruisn] California Cruisers troubles
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That is why I am trying to get everyone who has been robbed by this thief to file a complaint with the Federal Trade Commission so that he can be investigated and maybe spend a little time in the slammer and be shut down permanently!
that website is:
www.ftc.gov
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Posts: 7 | From: Wisconsin
| Registered: May 24, 2007, 6:52 AM
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kathie
Cruiser Fan
Posted: Apr 12, 2008, 7:09 AM
Post #12 of 13
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Re: [kathie] California Cruisers troubles
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Maybe the moderators should make this a "sticky" so that everyone can see the problems of dealing with PT BOB and California Cruisers. That way they can be forwarned about him before they get burned!!
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Posts: 7 | From: Wisconsin
| Registered: May 24, 2007, 6:52 AM
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lacounty
Cruiser Expert
PT Cruiser Club Member
Posted: Apr 13, 2008, 8:07 PM
Post #13 of 13
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Re: [kathie] California Cruisers troubles
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Boy, I consider myself a lucky guy. After I bought my 2004 Cruiser I wanted to have the side view mirrors painted the body color of my car. A friend of mine told me about Bob so I went over to his shop and had him paint my mirrors. Maybe because my friend had a lot of work done on his Cruiser by Bob he did not mess with me. Any way later on I started hearing like I am reading now so I never went back to him.
Charlie
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Posts: 353 | From: Chino Hills, California
| Registered: Jan 3, 2004, 12:34 PM
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