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RAYN
Cruiser Expert
Posted: Jul 10, 2004, 10:21 AM
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Trouble with the RagTop....
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 Well fellow rag top lovers, the new car has developed a hiccup after two months of ownership..........yesterday the power top refused to raise the top to the closed position.....been acting funny for several days but yesterday it would not close. So had to disable the hydralic sysytem with the adjusting screw in the trunk and raise it manually and man that top is really heavy! Hope no one else has had this problem and since it is only one of two problems either the motor or lack of fluid I suppose it should be fairly simple to locate the problem: repairs might be another story tho. Motor runs and it tries but just can not seem to give it a go.. Goes to the delaer on Tuesday for repairs....willl keep you fellow ragtoppers updated. Car has just over 2K on it speedo Have a good day! Just an after thought mine was built in January 2004 which means it was one of the first on the block,,,,,wonder if thats an omen?
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Posts: 199 | From: Arlington Virginia USA
| Registered: Feb 24, 2002, 12:00 AM
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PT RAGTOP
Cruiser Expert
Posted: Jul 12, 2004, 1:51 AM
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Re: [RAYN] Trouble with the RagTop....
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Good Luck and keep us posted. I have been told that so far there has been no warranty claims (in Canada) for power top problems. I was also told that they didn't start building ragtops until February. You must have one of the very first!
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Posts: 153 | From: Oakville
| Registered: May 29, 2004, 3:29 AM
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RAYN
Cruiser Expert
Posted: Jul 12, 2004, 3:56 AM
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Re: [PT RAGTOP] Trouble with the RagTop....
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Thanks for the input. The door plate on the front door indicates that my car was built in January although it doesnt tell me which date. Seems like I heard back then that they started the convertibles around the middle of the month in January. Goes into the dealer tomorrow Tuesday the 13 (bad Omen again?) to see just what the problem is. Have a great day!
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Posts: 199 | From: Arlington Virginia USA
| Registered: Feb 24, 2002, 12:00 AM
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ckgrick
Cruiser Fan
Posted: Jul 13, 2004, 7:27 AM
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Re: [RAYN] Trouble with the RagTop....
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This is unlikely to fix the problem based on your description, but since the top and windows are controlled by a separate chip unique to the ragtop you might try resetting it by disconnecting the battery for a few minutes. Hope your dealer isn't too far away.
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Posts: 41 | From: Lopez Island, WA
| Registered: May 4, 2004, 7:15 AM
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RAYN
Cruiser Expert
Posted: Jul 13, 2004, 4:33 PM
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Re: [ckgrick] Trouble with the RagTop....
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Update.........Ragtop at the dealers most of the day (Tuesday the 13th) and their final answer was that the hydralic pump had failed and thats why the top would not raise. And there are no parts depots that have this pump in stock as first it is a very low failure rate part and the model is too new as well...........so it looks like I may develop some muscles strong arming this top up and down. Well tommorow Im going to get on the phone to D/C in Auburn Hills and do some raving and ranting to see if I can break this part loose really soon. What a bummer! And I found out that this car was built on Januayr 16 2004 so it WAS one of the first lot to be released for consumer sale. Just hope that the rest of it doesnt fall apart any time soon. Have a great day!
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Posts: 199 | From: Arlington Virginia USA
| Registered: Feb 24, 2002, 12:00 AM
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RAYN
Cruiser Expert
Posted: Jul 14, 2004, 2:34 PM
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Re: [ckgrick] Trouble with the RagTop....
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 Another update............called D/C this morning and while they D/C had me on the line they called the dealer to obtain the part number for the pump that none of the depots had and low and behold out of no where the part arrived this morning at the dealer even tho there was none showing in the depots? How about that for great service.! The dealer will install the part and hopefully have the car back up and running correctly next Tuesday the 20th. Will add more updates as this progresses......Have a great day!
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Posts: 199 | From: Arlington Virginia USA
| Registered: Feb 24, 2002, 12:00 AM
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Xphile
Cruiser Newbie
Posted: Jul 17, 2004, 2:38 PM
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Re: [RAYN] Trouble with the RagTop....
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I got my PT Rag Top in April. The top has hung up a couple of times when it is opening (stops half way, and starts again), but it hasn't failed. I have noticed another problem though, and was wondering if anyone else has. The interior lining of the top has become unattached from the back window. It is not leaking but it is obvious that the glue used did not work. I am taking it in for service next week. Very frustrating to be having problems with a 3-month-old car. 
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Posts: 4 | From: NJ
| Registered: Jul 17, 2004, 2:20 PM
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RAYN
Cruiser Expert
Posted: Jul 17, 2004, 4:37 PM
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Re: [Xphile] Trouble with the RagTop....
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 Hey thanks forthe input. Havent had the top separation problem and mine did the same thing hesitated and then completed the cycle. Guess mine went into failure mode fairly fast for some reason? To say Im disappointed is putting it mildly. Still have withheld the survey regarding this car and wont send it in till the 3K mile marker has passed. Have a great day! PS youd think that with as many convertibles that Toluca has built over the years (remember this is where the Sebring was built prior to the PT Cruiser) that Chrysler could get it right from the start?????????
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Posts: 199 | From: Arlington Virginia USA
| Registered: Feb 24, 2002, 12:00 AM
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PT RAGTOP
Cruiser Expert
Posted: Jul 19, 2004, 2:28 AM
Post #9 of 27
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Re: [Xphile] Trouble with the RagTop....
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I don't know how true it is....my lining came apart also. A Chrysler engineer I do business with called "someone" in Detroit and they said that is normal. It will do that when the roof is raised and lowered a few times...and that is/was not mean't to be together. I "snapped" mine together...again...and lowered the roof and it came apart. I will investagate further.
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Posts: 153 | From: Oakville
| Registered: May 29, 2004, 3:29 AM
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Xphile
Cruiser Newbie
Posted: Jul 19, 2004, 4:28 PM
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Re: [PT RAGTOP] Trouble with the RagTop....
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Thanks! Let me know what you find out. I don't think something that is glued in place is meant to come apart... doesn't sound "normal" to me! If I get that same answer from the service department, I'm not sure how willingly I'll accept it. I'll keep you posted.
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Posts: 4 | From: NJ
| Registered: Jul 17, 2004, 2:20 PM
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PT RAGTOP
Cruiser Expert
Posted: Jul 20, 2004, 2:31 AM
Post #11 of 27
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Re: [Xphile] Trouble with the RagTop....
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Mine wasn't glued in pace...The rear window has a plasric "ring" around it and so does the roof...they push/snap together and come apart.
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Posts: 153 | From: Oakville
| Registered: May 29, 2004, 3:29 AM
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Xphile
Cruiser Newbie
Posted: Jul 20, 2004, 7:30 AM
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Re: [PT RAGTOP] Trouble with the RagTop....
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Mine was definitely glued. The glue is what brought it to my attention in the first place. I was washing the exterior of the car and happened to see the glue through the back window. Didn't know what it was at the time until I climbed in the back and felt it. I've tried to "snap" it back into place, but have been unsuccessful. I can get the bottom portion attached but not the top part.
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Posts: 4 | From: NJ
| Registered: Jul 17, 2004, 2:20 PM
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VenMan
Cruiser Newbie
Posted: Jul 22, 2004, 6:02 PM
Post #13 of 27
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Re: [Xphile] Trouble with the RagTop....
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Quote:
Mine was definitely glued. The glue is what brought it to my attention in the first place. I was washing the exterior of the car and happened to see the glue through the back window. Didn't know what it was at the time until I climbed in the back and felt it. I've tried to "snap" it back into place, but have been unsuccessful. I can get the bottom portion attached but not the top part.
I'm having the same trouble. Just noticed it today. My top was definitely glued. I wouldn't have noticed it otherwise. It was very hot in the car today & I forgot to put up my windshield shade. I figured the glue was crappy factory glue & hopefully dealer will have a better glue & won't try to sell me the "it's supposed to come apart" line. I'd hate to have to go back to prison for slapping someone.
Will tell you more come Tuesday.
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Posts: 1 | From: Chesapeake, VA
| Registered: Jul 22, 2004, 5:56 PM
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AngiTN
Cruiser Newbie
Posted: Jul 6, 2005, 7:48 AM
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Re: [RAYN] Trouble with the RagTop....
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I know this post is a year old. I am new here and came looking for just this type of info. Our top went out yesterday. Same type of scenario. We also have one of the first Rag Tops sold. I don't know the manufacture date but we bought it March 17, 2004. I think the dealer told us they'd had them on the lot for sale for 2 days. Anyway, top had been sluggish for the past couple of weeks. I noticed it since I drive it so often but it was still closing within about 10 sec total so it was nothing to take to the dealer about. Got home last night and it would not close. Called the dealer and took it to them right then. Haven't heard from them yet as to what they find but I suspect it's hydralulics also. Hope it gets fixed rather fast. I hate being without it since I've gotten so used to having it. That and driving the van they gave as a loaner is no where near as fun :(
So, since there are no other reports of the same type of issue it seems to be rare. Which is good.
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Posts: 4 | From: Tennessee
| Registered: Jul 6, 2005, 7:20 AM
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Miss B
Cruiser Addict
PT Cruiser Club Member
Posted: Jul 6, 2005, 11:03 AM
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Re: [AngiTN] Trouble with the RagTop....
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Hi AngiTN!
Sorry to hear about your troubles with the ragtop! I just got my 2005 Convertible last week and I hope she doesn't start having problems! Where in TN are you located??? Come visit us at http://etennesseept.proboards39.com/
Becky 
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Photos: http://community.webshots.com/user/rallen9133
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Posts: 955 | From: Bristol, TN
| Registered: Jan 17, 2001, 12:00 AM
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AngiTN
Cruiser Newbie
Posted: Jul 6, 2005, 11:55 AM
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Re: [Miss B] Trouble with the RagTop....
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Thanks! I'm sure they'll get my baby fixed as good as new in no time. I'm wondering how many are having problems. Seems like not too many, which is good. I didn't think it would be rampant since the car itself is great. Lord knows we've raised and lowered the top A LOT since we bought it. I drive with the top down more than I drive with it up. I think I have one of the first rag tops sold in East TN and took ages before we saw another one. Still don't see many around here. Thanks for the link to the board. I'll go check it out. We live in Signal Mountain.
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Posts: 4 | From: Tennessee
| Registered: Jul 6, 2005, 7:20 AM
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AngiTN
Cruiser Newbie
Posted: Aug 22, 2005, 6:45 AM
Post #17 of 27
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Re: [AngiTN] Trouble with the RagTop....
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Just a quick update to anyone that is keeping track..... Our top was repaired with no problems. It was the hydraluic pump that went out. Took a few days to get a new one in and once replaced, works like a champ again. Dealership said this was the only one they've had come back with a problem. Which led to the delay in getting the part in. They aren't a known issue so they don't keep them in stock.
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Posts: 4 | From: Tennessee
| Registered: Jul 6, 2005, 7:20 AM
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PurpleTub
Cruiser Buff
Posted: Aug 22, 2005, 1:12 PM
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Re: [RAYN] Trouble with the RagTop....
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We got our 05 purple lo te ragtop last in June of 04. It was built right at the end of May. We know because we ordered it in April. Except for the painted trim piece at the top of the windshield coming loose at one end our convertible has been just as trouble free as our 01 5sp te sedan. We've had no problems with the top going up or down and no separation.
There must be something to ordering exactly what you want. We've done it for both cruisers, and they are reliable +.
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Posts: 86 | From: Champaign, IL
| Registered: Sep 9, 2004, 7:56 AM
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r_funseekr
Cruiser Fan
Posted: Sep 4, 2005, 3:33 PM
Post #19 of 27
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Re: [PurpleTub] Trouble with the RagTop....
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Thats why I bought a Cruiser. Consumer Reports has always reported them as having a high reliability rating. Those ratings come straight from the owners, based on a yearly questionnaire. I chose it over the new Mustang, and glad I did.
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Rudy Fonseca
05 Graphite GT Convertible.
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Posts: 18 | From: LA area, Ca.
| Registered: Sep 4, 2005, 1:16 PM
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red drop top
Cruiser Newbie
Posted: Sep 21, 2005, 2:51 PM
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Re: [AngiTN] Trouble with the RagTop....
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Was the problem with your top intermintent? Mine is 6 months old and I'm very disappointed so far. Love the car itself but lots of service problems. But, I have to say the convertible top not working right is making me crazy. The firs time I took it to the dealer and told them the top was very sluggish going up, they checked it and said it was working fine. After a while it started being sluggish again and then wouldn't go up at all. I let it sit for a couple hours and it went back up (slowly). Tried it out later and wouldn't work at all and had to use manual override. It is in the shop now and they keep telling me it's working fine and they can't find anything wrong with it. HELP!!
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Posts: 1 | From: Olympia, WA
| Registered: Sep 21, 2005, 2:37 PM
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AngiTN
Cruiser Newbie
Posted: Sep 22, 2005, 5:24 AM
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Re: [red drop top] Trouble with the RagTop....
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It was more gradual than intermintent. It might have been intermintent but we had it fixed the very first time it messed up. The symptons do sound very similar. It was fine for a long time, well over a year, then I started noticing it seemed slower closing. But as with other things, when you use it every day, you don't tend to notice the little changes here and there. When my daughter came to visit she made a comment that it was really slow closing. At that point, I timed it and it was still closing in about 10 sec so I figured there wasn't anything to take it in for since 10 sec is the time they give for it to close (I think). Then one day, I pushed the button to raise the top and nothing. It didn't move. My husband was home so I got him to come out and help me pull it closed. We went right inside to call the dealership and they said to bring it in. The dealer we bought from is a 2 hour drive so we got in the car and headed up there. When we got there, the top would close, but slowly again. And, if you stopped it part way, it fell down to an open position. Clearly, something that it hadn't done before. They kept the car and checked it out and determined the hydraulic pump was out. They replaced it and I've had no problems since. The way you describe your problem really does sound like the pump too. I would push more with the dealership. Some are better than others that's for sure. We bought at a neighbor town because I won't do business with the folks that own the dealership here. They are one of those that owns just about every car brand there is and have one huge repair center for all of them. They really make you feel like an idiot for any problems. The dealer we use now is small, still a 5 star dealer, and very personable. I have no problems driving a bit further to get such better service.
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Posts: 4 | From: Tennessee
| Registered: Jul 6, 2005, 7:20 AM
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jmaynard
Cruiser Fan
Posted: Oct 5, 2005, 10:05 PM
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Re: [AngiTN] Trouble with the RagTop....
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My top often opens quickly, but has been known to stall at the halfway point for a moment or stall when it has almost finished opening completely. I sometimes have to hit the button again or push it all the way in (windows go down completely) to get it to finish.
The same thing happens when the roof is closing. I am quick to fault the switch as having an intermittent short. Right now it is not a serious issue, but if it really gets bad, I will take it in. I am still struggling with the dealership over engine starting issues and long turnover times, for which the car has been into the dealership over 5 times with a combined total of about 10 days at the dealership.
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Posts: 18 | From: Louisiana
| Registered: Jun 9, 2005, 9:05 PM
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mrmo63
Cruiser Fan
Posted: Jul 9, 2006, 11:31 AM
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Re: [RAYN] Trouble with the RagTop....
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I know this post is old, but I will post anyway in the event this may help anyone. I recently bought a used 05 Convertible. The first month, top worked fine. Then slowly over the next few weeks, it would not raise. It was a gradual thing, some days did fine, others not. Took it to my local dealer and the service guy told me mine was the first one that had been in with problems. He said if something did go bad, the whole mechanism had to be replaced. I later found out that was not true. Took it to another dealer by where I work, he had not heard of anything either as problems with them had not started showing yet. I decided when I got home to try something. The top would not raise, the motor would run, but it wouldn't raise. I unscrewed the bleeder screw in the rear hatch to disable the power roof. I then screwed it back to it's original placement as tight as it would go. My top now raises in about 6 seconds with no hesitation or problem at all. Apparently if there is air on the lines you can release the bleeder valve and it will release the air. this may not work for everyone, but it sure did for me.
mrmo63
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Posts: 19 | From: N/A
| Registered: Jul 7, 2006, 7:16 PM
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bumbollini
Cruiser Newbie
Posted: Jul 5, 2007, 11:34 PM
Post #24 of 27
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Re: [mrmo63] Trouble with the RagTop....
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Hello:
I realize that it has been a year since you posted the info on bleeding the pump. Could you please tell me where the pump and bleeder screw are located? I've looked around in the trunk, but can't find it. You said it was the rear hatch - is that the same as the trunk? Thanks for the help.
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Posts: 2 | From: N/A
| Registered: Jul 5, 2007, 11:22 PM
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mrmo63
Cruiser Fan
Posted: Jul 6, 2007, 7:00 AM
Post #25 of 27
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Re: [bumbollini] Trouble with the RagTop....
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Hey Bumbollini,
Yes, the trunk, rear hatch, same thing. Check your owners manual, and there is a section on called "convertible top manual override". It will tell you to turn the screw counter clockwise to allow the hydraulics to air out and raise it manually if neccessary. The bleeder screw is on top of the roof of the trunk. The problem I was having with mine, was that it wouldn't raise back up when the top was down. All I did was turn the bleeder screw to the counter clockwise position, checked the top to make sure it didn't come up when I tried again. Then I turned the bleeder screw back, clockwise direction until I had the desired speed to raise the top. Hope this helps.
mrmo63
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Posts: 19 | From: N/A
| Registered: Jul 7, 2006, 7:16 PM
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